AI & Digital Adoption Enablement: Turning AI & Microsoft 365 into Measurable Business Outcomes
Webinar Date: 26 May 2026, 13h00-14h00 EAT
Overview
Most organisations have invested in AI and Microsoft 365 — but adoption is where value is won or lost.
Across your customer base, the same pattern is emerging: Copilot licences are deployed, but not embedded into daily work. Usage stalls, ROI is unclear, and customers begin to question the value.
This isn’t a technology problem — it’s an adoption problem.
And for partners, it directly impacts renewals, expansion, and long-term credibility.
In this session, we’ll show you how to move beyond deployment and position AI adoption as a repeatable, revenue-generating service.
Why Attend?
AI only delivers value when it changes how people work.
This webinar will show you how to:
Turn AI and Copilot into real, measurable business outcomes
Drive consistent usage across roles and teams
Move from once-off enablement to ongoing, managed adoption services
Position adoption as a core part of every Microsoft deal
You’ll walk away with practical tools and frameworks you can use immediately in customer conversations.
What You'll Learn
Why Copilot adoption often fails — and how to fix it
A repeatable adoption framework: Capability + Behaviour + Measurement
How to drive real usage, not just licence rollout
How to measure adoption and link it to ROI and business outcomes
How to create new revenue streams through AI adoption services
How to position adoption as a differentiator in partner conversations
What You'll Take Away
A practical, partner-ready AI adoption framework
A clear 5-stage journey from readiness to measurable outcomes
Real examples of how AI fits into day-to-day roles across industries
A structured approach to move from training to continuous enablement
Guidance on building managed services around AI adoption
Who should attend
Microsoft Partners (Sales, Pre-sales, Practice Leads)
Modern Work and Copilot specialists
Customer Success and Adoption Managers
Executives looking to grow managed services and recurring revenue
Speakers
Nick Botha – Chief Partner Officer, 4Sight Holdings Limited
Aldo Van Tonder – Chief Digital Officer, 4Sight Holdings Limited